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Posted by: manager Posted on: Friday January 26th, 2018

Attention

CREDIT CARD PRE-AUTHORISATION POLICY What is a pre-authorisation? A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited from your account. How much is a pre-authorisation? The amount that we pre-authorise will depend on the amount of nights that you stay. Why is the credit card pre-authorised? When you give us a credit card, the pre-authorisation guarantees us that the funds are available to pay for any charges incurred. Who is responsible for the pre-authorisation procedure? Should you have any queries regarding your pre-authorisation or any part of the process, they can be contacted with own bank. When does the pre-authorisation get released from the credit card? This varies dependent on your individual credit card. Upon your check out your room charge and any extras will be charged to your card, this will appear on your credit card statement within 3 working days. However if you choose to pay the balance with another credit card or choose cash, we will cancel the pre-authorisation and this can take up to 15 days to clear in your account. The hotel is NOT charging your credit card. A pre-authorisation is a security guarantee for payment only. The pre-authorisation fund is not held by the hotel, the company who provide the credit card system or by the authorising bank. The pre-authorisation fund is held on your card by your own issuing bank. A pre-authorisation can be held on your card for a minimum of 10 to 15 working days. Pre-authorisation should be released by your issuing bank automatically, if not you will need to contact your home issuing bank. ***Please note that the hotel reserves the right to pre-authorize your credit card 24 hours prior to arrival. Non-valid credit cards will result in automatic cancellation of the reservation.
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Important Announcements

 

TEMPORARILY CLOSED: In response to Covid-19, the Turkish Republic of Northern Cyprus Government has instructed that all hotel operations must be suspended. Oscar Resort Hotel is complying with the TRNC government’s and according to requests has temporarily suspended given services and temporarily closed until further notice.

 

For the health and safety of our guests and hotel colleagues, and in line with legislation and current best practice, some hotels are also operating modified or reduced services e.g. ''reduction in restaurant and bar service, pools and beach services alternative guest room furnishings and/or amenities.'' These changes are temporary takes place and necessary for C-19 regulations amenity and service levels will be reinstated as soon as possible and in accordance with legal requirements.

 

We apologise for any inconvenience caused and look forward to resuming normal operations and welcoming our guests back at the appropriate time.  We are preparing healthy areas and clean spaces for you.  We are trying to do our best to provide you safety accommodation for your holiday. We are all, looking forward to serve you again soon at your second sweet home.[: de]Wichtige Ankündigungen

VORÜBERGEHEND GESCHLOSSEN: Als Reaktion auf Covid-19 hat die Regierung der Türkischen Republik Nordzypern angeordnet, dass alle Hotelbetriebe eingestellt werden müssen. Das Oscar Resort Hotel hält sich an die Bestimmungen der TRNC-Regierung und hat auf Anfrage bestimmte Dienste vorübergehend ausgesetzt und bis auf weiteres vorübergehend geschlossen.

Für die Gesundheit und Sicherheit unserer Gäste und Hotelkollegen und im Einklang mit der Gesetzgebung und den aktuellen Best Practices betreiben einige Hotels auch modifizierte oder reduzierte Dienste, z. '' Reduzierung des Restaurant- und Barservices, der Pool- und Strandservices, alternative Einrichtung und / oder Ausstattung der Gästezimmer. '' Diese Änderungen sind vorübergehend und für die C-19-Bestimmungen erforderlich. Die Annehmlichkeiten und Servicelevels werden so bald wie möglich wieder eingeführt gemäß den gesetzlichen Anforderungen.

Wir entschuldigen uns für etwaige Unannehmlichkeiten und freuen uns darauf, den normalen Betrieb wieder aufzunehmen und unsere Gäste zum richtigen Zeitpunkt wieder willkommen zu heißen. Wir bereiten gesunde Bereiche und saubere Räume für Sie vor. Wir versuchen unser Bestes, um Ihnen eine sichere Unterkunft für Ihren Urlaub zu bieten. Wir freuen uns alle darauf, Sie bald wieder in Ihrem zweiten süßen Zuhause zu bedienen.

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