Reservation

AIRPORT TRANSFER ARRANGEMENT

We can arrange your taxi transfer from landing Airport to Hotel

How to do: First of all, we will need to have your flight number (PNR), your landing time at the airport, and your flight company name to complete your transfer booking.

Please specify us:

Your flight's number ( PNR)
Your flight company name
Your landing airport name ( LNC or ECN)

Once you paid your transfer fee via your credit card, we will send your taxi to meet you at the airport at a given time.
You will see your name on board at the arrivals gate on time.

Please remember those unpaid transfer fees under guest responsibility and may not be done by the hotel.
Please download the credit card authorization form and be kind enough to fill so that you can resend your payment form to us at:

reservation@oscar-resort.com
reservation@oscarresort.com

As long as we receive your payment form we will go ahead to make your transfer arrangement.

BOOKING CONDITIONS

Deposit Requirement:
A deposit of 100% of the total cost is required at booking.

In the event of Cancellation:
A penalty equal to 100% of the total stay will be applied.

In the event of No-Show :
No-shows are subject to a penalty equal to 100% of total stay

Credit Card Pre-Authorisation at check-in;
€ 50 Euro or 450 TRY This is for the temporary block which will be refunded according to 3-5 days after Check out date

CANCELLATION POLICY

A valid form of payment is required to guarantee your reservation.
No-Shows are subject to a 100% charge of full stay of penalty.
For cancelations: 100% penalty will be applied.

PROPERTY POLICIES _ TERMS & CONDITIONS

All frequent guest must show their ID card or passport at the time of checking in.

No pets allowed on the property.

On condition sharing the same room with one or two adults;

Infant: 0-1 years Free

Children between 02-12 years 50% discount on per person price.

Airport transfer arrangements must be done at the time of booking with the hotel reservation team.

Safety deposit box: You can purchase a master key from reception while you arrived.

Safe box fee € 1,5 Euros daily basis.

Beach/Pool towels: Towel station located where the Aqua Park. You can rent a towel card from reception to use daily towel changes.

TAXES & FEES ARE INCLUDED

VAT (Value Added Tax) is included (will not be added to prices) It is % 15 of total cost.

CREDIT CARD PRE-AUTHORISATION POLICY What is a pre-authorisation? A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited from your account. How much is a pre-authorisation? The amount that we pre-authorise will depend on the amount of nights that you stay. Why is the credit card pre-authorised? When you give us a credit card, the pre-authorisation guarantees us that the funds are available to pay for any charges incurred. Who is responsible for the pre-authorisation procedure? Should you have any queries regarding your pre-authorisation or any part of the process, they can be contacted with own bank. When does the pre-authorisation get released from the credit card? This varies dependent on your individual credit card. Upon your check out your room charge and any extras will be charged to your card, this will appear on your credit card statement within 3 working days. However if you choose to pay the balance with another credit card or choose cash, we will cancel the pre-authorisation and this can take up to 15 days to clear in your account. The hotel is NOT charging your credit card. A pre-authorisation is a security guarantee for payment only. The pre-authorisation fund is not held by the hotel, the company who provide the credit card system or by the authorising bank. The pre-authorisation fund is held on your card by your own issuing bank. A pre-authorisation can be held on your card for a minimum of 10 to 15 working days. Pre-authorisation should be released by your issuing bank automatically, if not you will need to contact your home issuing bank. ***Please note that the hotel reserves the right to pre-authorize your credit card 24 hours prior to arrival. Non-valid credit cards will result in automatic cancellation of the reservation.